FAQ
DELLA Subaru – Frequently Asked Questions
Buying a Subaru at DELLA Subaru
Q: Do you sell new Subaru vehicles?
A: Yes. DELLA Subaru offers a full selection of new Subaru vehicles, including popular models like the Outback, Forester, Crosstrek, Ascent, and Impreza. Inventory is updated regularly as new vehicles arrive.
Q: Do you sell used vehicles as well?
A: Yes. We carry a wide selection of used and certified pre-owned vehicles, including Subaru models and vehicles from many other manufacturers. All used vehicles are inspected for quality and reliability.
Q: Can I buy or reserve a Subaru online?
A: Yes. Many Subaru vehicles can be reserved or started online using our digital retailing tools. Availability and reservation options may vary by vehicle.
Q: Do you work with customers outside Plattsburgh?
A: Yes. DELLA Subaru proudly serves drivers from Plattsburgh, Malone, Saranac Lake, Ticonderoga, Champlain, Burlington VT, Saint Albans VT, and throughout the North Country. Out-of-area buyers are always welcome.
Subaru Financing & Leasing
Q: Do you offer Subaru financing?
A: Yes. DELLA Subaru offers financing and leasing options for new and used vehicles. Our finance team works with Subaru Motors Finance and other lenders to help secure competitive rates for many credit situations.
Q: Can I get pre-approved for financing online?
A: Yes. You can apply for financing online through our secure credit application. Pre-approval can help streamline your visit and clarify payment options.
Q: Do you offer Subaru lease specials?
A: Yes. We regularly feature Subaru lease and finance specials on select models. Offers change often, so we recommend checking our website or contacting our team for current incentives.
Trade-Ins & Vehicle Appraisals
Q: Do you accept trade-ins?
A: Yes. DELLA Subaru accepts trade-ins of all makes and models, not just Subaru vehicles.
Q: Can I get a trade-in value online?
A: Yes. You can request a trade-in value estimate online. Final appraisals are completed in person after a brief vehicle inspection.
Subaru Service & Maintenance
Q: Do you service Subaru vehicles?
A: Yes. Our service department is fully equipped to maintain and repair Subaru vehicles, including routine maintenance, diagnostics, warranty repairs, and major repairs.
Q: Do you service vehicles from other manufacturers?
A: Yes. While we specialize in Subaru, our service department can also service many other makes and models.
Q: How do I schedule a service appointment?
A: You can schedule service online or contact our service department directly to book an appointment at a time that works for you.
Q: Do you use genuine Subaru parts?
A: Yes. We use genuine Subaru OEM parts whenever possible to help ensure proper fit, performance, and long-term reliability.
Warranty & Protection
Q: What warranty comes with new Subaru vehicles?
A: New Subaru vehicles include factory warranty coverage provided by Subaru. Coverage varies by model and year, and our team is happy to explain warranty details.
Q: Do you offer extended warranties or protection plans?
A: Yes. DELLA Subaru offers a variety of extended service contracts and protection plans to provide additional peace of mind.
Visiting DELLA Subaru
Q: Where is DELLA Subaru located?
A: DELLA Subaru is located in Plattsburgh, NY, and proudly serves drivers throughout the North Country and surrounding communities.
Q: What are your hours of operation?
A: Hours vary by department. Please visit our hours and directions page or our Google Business Profile for the most accurate and up-to-date information.
Q: How can I contact DELLA Subaru?
A: You can contact us by phone, through our website, or by visiting the dealership in person. Our team is happy to assist with sales, service, or financing questions.
Why Choose DELLA Subaru?
Q: Why buy or service my vehicle at DELLA Subaru?
A: Customers choose DELLA Subaru for:
Competitive financing and lease options
A knowledgeable Subaru-certified service team
A convenient Plattsburgh location
A commitment to transparent, customer-focused service
Being part of the DELLA Automotive Group
Q: Still Have Questions?
A: If you don’t see your question listed here, contact DELLA Subaru directly. Our team is happy to help.
